Frequently Asked Questions
Your guide to style, shipping, and cosmic service.
How do I determine my correct size?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. We recommend measuring a similar garment you already own to ensure the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that custom-printed items are final sale unless a manufacturing defect is present.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. International orders may take 10-21 business days depending on your location and customs processing.
Are your garments sustainably sourced?
GalaxyCon is committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and use high-quality, durable materials designed to last beyond a single season.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.